Detmold Group is a leading manufacturer of paper and board based packaging products for a diverse range of customers.
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Your location
Please set your location to see relevant stock levels.
Note: changing your location will empty your cart.
Portal Related
You need to register an account to order bags through the Detpak portal.
A unique Store ID is required to register, which is supplied by Uber Eats. This was sent to the email you used to sign up with Uber Eats.
If you haven't received your email or are not sure what your unique Store ID is, please contact our Customer Service team here.
For queries relating to your Store ID, please contact our Customer Service team here.
You cannot edit your email address as it is your username.
For further support you can contact our Customer Service team here.
Once you have registered an account, login, and from the drop-down menu at the top right-hand side of the portal, select 'Edit your details'.
Edit and save details as you require.
Note that you are unable to edit the email address as it is your username to login.
Provided you have an existing account with the Detpak Uber Eats portal, you can reset your password via the login screen, by clicking ‘Forgot your password’. You can also change it by logging in and selecting "Change password" in the dropdown menu.
You can add multiple stores to your account, providing you have Store IDs for these. This can be done from the top menu of the portal under 'Select a store'.
For more information, head to How to Order Bags.
Once you have registed an account, you can login, and select 'My Stores' from the drop down menu at the top right-hand side of the portal.
To edit your store's details, select 'Edit' on the store that you want to change the details of.
The Uber Eats Delivery bag, if using a free allocation of bags, cannot be ordered at the same time as general paid product orders. Try placing two separate orders, one for your free Uber Eats delivery bag and one for any other paid packaging items.
If you see multiple items "Temporarily out of stock" it may be because your location is incorrectly set. Please try re-setting it using the country drop-down at the top of the screen and clicking on CHANGE LOCATION.