You need to register an account to order bags through the Detpak portal. 

A unique ID is required to register, which is supplied by Uber Eats. This was sent to the email you used to sign up with Uber Eats. 

If you haven't received your email or are not sure what your unique ID is, please contact our Customer Service team here. 

View our step-by-step guide on how to order bags. 

For queries relating to your Merchant ID, please contact our Customer Service team here. 

Provided you have an existing account with the Detpak Uber Eats portal, you can reset your password via the login screen, by clicking ‘Forgot your password’. You can also change it by logging in and selecting "Change password" in the dropdown menu. 

You can add multiple restaurants to your account, providing you have Merchant IDs for these. This can be done from the top menu of the portal under 'Select a restaurant'. 

For more information, head to How to Order Bags. 

Orders of the Uber Eats delivery bag must be placed via this website.

If you are having trouble logging into your account you can reset your password here. 

If you are still unable to login, please contact our Customer Service team here. 

You cannot edit your email address as it is your username.

For further support you can contact our Customer Service team here. 

Once you have registed an account, you can login, and select 'My Restaurants' from the drop down menu at the top right-hand side of the portal.

To edit your restaurant's details, select 'Edit' on the restaurant that you want to change the details of. 

Once you have registered an account, login, and from the drop-down menu at the top right-hand side of the portal, select 'Edit your details'. 

Edit and save details as you require.

Note that you are unable to edit the email address as it is your username to login. 

The Uber Eats Delivery bag, if using a free allocation of bags, cannot be ordered at the same time as general paid product orders. Try placing two separate orders, one for your free Uber Eats delivery bag and one for any other paid packaging items.

1. If you purchased 5 cartons of the Edgell Supa Crunch Delivery Chips from Simplot, you will have two promo codes - one for a free Keep Crunch Cartons and one for free delivery of the carton. To redeem, simply:

• Login / register  by entering your contact details and delivery address
• Add 1 carton of either small or medium Keep Crunch Cartons to your Shopping Cart
• Enter your two promo codes at checkout – enter one code and click Apply and then enter your second code and click Apply again
• The value of 1 Keep Crunch Carton and the delivery on one Keep Crunch Carton will be discounted from your order
• This offer is valid for only one carton per user and expires 31 December 2019

2. If you were given a unique promo code starting with UB from a Simplot/Edgell representative to redeem 4 cartons of the Keep Crunch Cartons simply:

• Login / register by entering your contact details and delivery address
• Add the desired amount of Keep Crunch Cartons to your Shopping Cart
• Enter your unique promo code at checkout - you can use in multiple transactions until you’ve redeemed the 4 cartons
• The value of up to 4 Keep Crunch Cartons will be discounted from your order(s)
• Delivery is charged at our standards rates
• Do not share your code with anyone as it’s unique to you
• This offer is valid until September 2020